My grandson is purchasing a new build apartment in Haslemere with a mortgage from Virgin Money. His conveyancer has said that there is a delay in receiving the ‘Disclosure of Incentive Form’. Who needs to receive the form?

The form is intended to provide information to the main parties engaged in the purchase. Therefore, it will be provided to your son’s lawyer who should be on the Virgin Money conveyancing panel as a standard part of the process, and to the surveyor when requested. The developer will be required to start the process by downloading the form and completing it. The form will therefore need to be available for the valuer at the time of his or her site visit. The form should be sent to the Virgin Money conveyancing panel solicitor as early as possible, in order to avoid any last minute delays, and no later than at exchange of contracts.

We see that you have a search directory identifying law firms on the Nottingham conveyancing panel. Do companies pay you a referral fee if I instruct them for our conveyancing in Haslemere?

We are a listing service only for law firms wishing to communicate if they are on the Nottingham conveyancing panel or other lender panels. We do not charge referral fees to any conveyancer that you subsequently appoint for your conveyancing in Haslemere.

I'm purchasing my first flat in Haslemere benefiting from help to buy. The builders refused to budge the amount so I negotiated five thousand pounds worth of additionals instead. The property agent advised me not reveal to my lawyer about this deal as it could impact my mortgage with the bank. Do I keep my lawyer in the dark?.

All lenders require a Disclosure of Incentives Form from the builder of any new build, converted or renovated property, It is available online from the Lenders’ Handbook page on the CML website. CML form is completed and handed to the lender's surveyor when the inspection is done.

Lenders have different policies on incentives. Some accept none at all, cash or physical, while others will accept cash incentives up to 5%.

Hard to understand why the representative of a builder would be suggesting you withold information from a solicitor when all this will be clearly visible on forms the builder has to supply to its solicitor, the buyer's solicitor and the surveyor.

Taking into account that I am about to spend over three hundred thousand on 3 bedroom house in Haslemere I wish to have a conversation with the conveyancer concerning thehouse move before appointing the firm. Is this something that you can arrange?

We could not agree more - it is our preference to talk to you we do not take any clients on without you liaising with the solicitor due to be carrying out your conveyancing in Haslemere.There is no ‘factory style conveyancing’ - every client is unique person, not a case number. The practices that we put you in touch with believe that the figure you are provided with for your conveyancing in Haslemere should be the figure that you end up paying.

We are 3 weeks into a residential purchase having been referred to a firm by the selling agent to perform conveyancing in Haslemere. I am not happy. Could you you assist me in finding new lawyers?

A solicitor would have to be really bad to suggest replacing them. Has the mortgage been issued? If so you will need to advise them of the new contact details and have the loan are issued to the new lawyers. Your solicitor ideally should be on the mortgage company approved list to avoid escalating charges and frustration. So that should be your first question of the new lawyers. The search tool should help you find a bank approved lawyer for your conveyancing in Haslemere