Find a Law Firm
approved by Kent Reliance
Ready to buy a new home? Failing to check that a lawyer is on the Kent Reliance list of approved solicitors can put your transaction at risk of delay or failure.
Find an Approved Solicitor on the Kent Reliance (a trading name of OneSavings Bank plc) Conveyancing Panel
Kent Reliance Conveyancing Panel Recently Asked Questions
I am hoping to receive a mortgage offer from Kent Reliance. my intention is to instruct a Licensed Conveyancer. Does the Kent Reliance Solicitor panel allow for Licensed Conveyancers
Kent Reliance’s approved solicitor list is, like many other lenders represented by the CML or BSA, open to Licensed Conveyancers regulated by the Council of Licensed Conveyancers.
My solicitor has spotted an inconsistency between the surveyor’s assumptions in Kent Reliance’s home valuation report and what is in the conveyancing documents. My lawyer has advised that as he is on the Kent Reliance conveyancing panel he needs to check that the bank is with this discrepancy and is content go ahead. Is my solicitor’s stance appropriate?
A precondition to being on the Kent Reliance approved panel is to comply with the CML Handbook requirements (last updated for this lender on Kent Reliance) which do require that your lawyer disclose any incorrect assumptions in the lender’s valuation report and the legal papers. Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for you.
I see that you have a post code search directory identifying firms on the Kent Reliance conveyancing panel. Do firms pay you a referral fee if I appoint them for my own house purchase?
We are a listing service only for law firms wishing to communicate if they are on the Kent Reliance conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
I am considering applying for a Kent Reliance mortgage for purchase of a new build (under development) with 65 per cent LTV. Is it compulsory to choose a solicitor on the conveyancing panel for Kent Reliance?
There is nothing to stop you using your solicitor but Kent Reliance will insist on their interests being represented by a firm on their conveyancing panel. There is greater potential for delays and confusion with an additional lawyer added to the mix, and it will undoubtedly be more expensive too.
I have had an offer accepted on a flat I spoke to a conveyancer recommended by my uncle and he advised using a property lawyers approved by Kent Reliance. The estate agent recommended two local firms so I asked Kent Reliance if the 2 suggested solicitors are approved, which they are not. Kent Reliance suggested that either practice can fill out the appropriate forms to become approved. Do I (1) save myself the aggravation and use one of Kent Reliance 's conveyancing panel solicitors (2) Use the local solicitor and accept there may be delays etc as they go through the approval process.
Enquire of Kent Reliance to suggest a law firm in your location. Most banks have lawyers on their panel throughout the UK. You can also use our search tool at the top of this page to search for a lawyer on the Kent Reliance conveyancing panel based on location. If you particularly like the sound of one of the local lawyers that you have spoken to ask them if they would go onto Kent Reliance conveyancing panel as it may only take about 2-3 weeks. As long as they meet Kent Reliance’s requirements it can be a very simple job for the solicitor. Other stuff will be going on in parallel (as you are at an early stage) so it may not delay matters.
Completion of my remortgage has taken place with a loan from Kent Reliance. Conveyancing was of an acceptable standard but I feel I should register my dissatisfaction about Kent Reliance. How does one go about formally complaining?
All lenders have complaints procedures. Your first port of call should be one of the Kent Reliance branches or the Customer Services Team at Kent Reliance head office. In most cases complaints to Kent Reliance are resolved very quickly. If you feel that the matter is not resolved you can write to the
Financial Ombudsman Service with full details of your complaint.
I have not been happy with the level or service received from my lawyer. Is there a Kent Reliance conveyancing panel complaints department or do I complain directly to the law firm?
There is little point in complaining directly to Kent Reliance. Every solicitor firm and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.
The Legal Ombudsman will make sure that your complaint is properly dealt with by the solicitor. It can also advise you how to complain.
If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.